fh777's Privacy Policy

fh777 is a safe and reliable online gaming platform in Bangladesh. This privacy policy explains what information we collect when you use fh777's website and services, why we collect it, how that information is used, and what steps we take to keep your data secure.

By using our services, you agree to the terms of this privacy policy. Please read this policy carefully. If you have any questions or concerns, contact us directly.

fh777 collects various types of information from users. This information falls into two main categories:

1.1 Information You Provide Directly

When you register on our platform or use our services, you may voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport details (for identity verification)
• Address and location information
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank account)

1.2 Automatically Collected Information

When you browse our website or use our services, the following information may be collected automatically:

• IP address and device information
• Browser and operating system details
• Time spent on the website and page visit history
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

fh777 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary purposes or sell it to third parties.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To improve your gaming experience according to your preferences.
• Financial Transaction Processing: To complete deposits and withdrawals safely.
• Customer Support: To resolve your questions or complaints quickly.
• Security & Fraud Prevention: To detect and prevent illegal activity.
• Age Verification: To ensure that only users aged 21+ are using the services.
• Responsible Gaming: To monitor gaming habits and support users who may be at risk.
• Legal Compliance: To comply with applicable laws and regulations.

Protecting your personal information is our highest priority. fh777 adopts industry-standard security measures:

• SSL Encryption: Every connection to the website is secured by SSL/TLS technology, keeping your data transfers safe.
• Data Encryption: Sensitive information is stored in encrypted form.
• Access Control: Only authorized personnel can access user information.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Firewall Protection: Advanced firewalls are used at the server level.

Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Some information may be retained for a specific period to meet legal obligations.

fh777 never sells your personal information to third parties. However, information may be shared in certain specific circumstances:

4.1 Service Providers

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay and banking partners), technical support, and other essential services. All such partners are required to comply with our privacy standards.

4.2 Legal Requirements

Information may be disclosed under court orders, government directives, or obligations under applicable law.

4.3 Fraud & Security

Information may be shared as part of fraud prevention, anti-money laundering (AML) measures, or other security initiatives.

fh777 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help remember your preferences and experience.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of the website.
• Functional Cookies: Help remember your preferences.
• Analytics Cookies: Collect information to improve site services.
• Security Cookies: Used to detect fraudulent activity.

You can control or disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

You have certain rights over your personal information. fh777 fully respects these rights:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of incomplete or inaccurate information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can ask us to limit how your information is processed.
• Right to Object: You can object to the use of your information.
• Right to Data Portability: You can request your information in a structured format.

To exercise these rights, contact our support team. We will process your request within a reasonable time.

fh777's services are exclusively for users aged 21 and above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that appropriate measures have been taken to protect the data and that international data protection standards are being followed.

For data transfers, we always use contractual safeguards and technical measures to ensure the security of your information.

We are committed to the highest protection of your information. However, if a security breach occurs, we will:

• Notify affected users about the incident as quickly as possible.
• Provide clear information about the nature of the breach, potential harm, and steps taken.
• Take immediate action to minimize damage and prevent recurrence.
• Notify the relevant authorities as required by legal obligation.

fh777 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will:

• Post a prominent notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continuing to use our services after any changes indicates your agreement to the updated policy. We therefore recommend reviewing this page regularly.

At fh777, we pay special attention to the security of financial transactions. All transactions made via bKash, Nagad, Rocket, Upay, and bank transfer are processed through secure encrypted channels.

• We never store your full bank account number or mobile banking PIN.
• Payment information is protected using tokenization.
• Independent security verification is carried out for each transaction.
• Suspicious transactions are automatically flagged for review.

fh777 takes responsible gaming very seriously. For this purpose, we use information about your gaming activity to:

• Detect unusual gaming patterns and provide alerts.
• Carry out self-exclusion or limit-setting requests.
• Connect at-risk players with support services.

To learn more about responsible gaming, visit our Responsible Gaming page.